About Us
About Kings Katch
The idea at Kings Katch is simple
We are convinced that as the internet has made the World a global village, rich diets enjoyed in every corner of the earth should also be available to the global villagers without compromising the original flavors. Our sardines are wild caught and prepared with only 100% organic ingredients.
All of our products are Certified Paleo® after meeting audit requirements and standards from Paleo Foundation.
Questions & Answers
Frequently Asked Questions
Our team is at your service 9:00 a.m. to 4:00 p.m., Monday through Saturday at 281-915-9660 text messages only. Alternatively, if you prefer email communication, you can use the contact form or email QA@kingskatch.com
We are constantly looking for new places to share our products. Please use the contact form or email QA@kingskatch.com. We would love to talk with you. Alternatively, you can place your order from our wholesale vendor.
Payment Methods All major credit and debit cards are accepted. For quick checkouts we also accept chrome (GPay) and apple (Apple Pay) browser payment methods. If you are getting an error using GPay try turning off your browser pop-up blocker.
Orders are processed within 48 hours and shipped within 3 – 7 business days
We use USPS flat (3-5 days) and priority (2 days) shipping. At the moment we only ship within the US – we are working on shipping to CAN.
We understand that it happens! If for any reason you wish to return your product, we will refund in full all packages that are unopened within 7 days of receipt. Kindly, contact QA@kingskatch.com to return your product. You will however be responsible for the return shipping. We recommend that you get insurance, as we can not guarantee the delivery.
All refunds will be made back to the purchase payment mode.
We use USPS flat (3-5 days) and priority (2 days) shipping. At the moment we only ship within the US – we are working on shipping to CAN.
We understand that it happens! If for any reason you wish to return your product, we will refund in full all packages that are unopened within 7 days of receipt. Kindly, contact QA@kingskatch.com to return your product. You will however be responsible for the return shipping. We recommend that you get insurance, as we can not guarantee the delivery.
All refunds will be made back to the purchase payment mode.
Once your order satisfy the free shipping requirement there will be a “Free shipping” option during checkout. Select this option. If your order qualify to ship free and you forget to select this option we promise to refund you your shipping cost.
Orders cancelled prior to shipping will receive a full refund. Cancellation done afterward will receive refund less shipping cost once the return process is completed.
